Privacy Policy

Lucky Boy Restaurant is a family-run restaurant in Lawrence, New York. This policy explains what information we collect through our website, why we collect it, and what we do with it. We keep this simple because our practices are simple.

Who we are

Lucky Boy Restaurant, 636 Rockaway Turnpike #3, Lawrence, New York 11559. You can reach us at (516) 239-9352. In this policy, "we," "us" and "our" mean Lucky Boy Restaurant, and "you" means anyone visiting our website or contacting us.

Information we collect

Information you give us

When you contact us or place an order, you may give us:

• Your name
• Your phone number
• Your email address, if you send us one
• Your order details and any notes about allergies or preferences

You only give us this information when you choose to. You can browse our website and read our menu without providing anything.

Information collected automatically

Like most websites, ours records basic technical information when you visit, which may include your IP address, browser type, device type, the pages you viewed, and the site you arrived from. We use this to understand how people find and use the site, and to keep it working properly.

Payment information

If and when we offer online ordering, payments will be handled by a third-party payment processor. Your card number is entered directly with that processor. We do not receive, see or store your full card number. We receive only a confirmation that payment succeeded, along with the last four digits and card type for our records.

How we use your information

We use the information above to:

• Prepare and fulfill your order
• Contact you about your order if we need to
• Answer questions you send us
• Keep basic business records, including for tax and accounting purposes
• Understand how our website is used so we can improve it
• Send you occasional news or offers, but only if you have asked us to

We do not use your information to build advertising profiles, and we do not make automated decisions about you.

Marketing messages

If you sign up for our emails or text messages, we will only send them because you asked. Every email includes an unsubscribe link, and you can reply STOP to any text message to opt out. We will never add you to a marketing list just because you placed an order.

Who we share information with

We do not sell, rent or trade your personal information. We share it only in these situations:

• Service providers. Companies that help us operate: our website host, our payment processor, our online ordering system, and our email or text messaging provider. They may only use your information to provide their service to us.
• Legal requirements. If we are required by law, subpoena or court order, or if we need to protect the safety or rights of our customers, our staff or the public.
• Business transfer. If the restaurant is ever sold or transferred, customer records may transfer as part of that sale.

Cookies and analytics

Cookies are small files a website stores on your device. We use them to keep the site working and, if analytics are enabled, to count visits and see which pages are popular. Analytics data is aggregated and does not identify you personally.

You can block or delete cookies through your browser settings. Doing so may affect how parts of the site work. Some browsers also offer a "Do Not Track" setting; because there is still no agreed standard for how sites should respond to it, our site does not currently respond to those signals.

Third-party services and links

Our site links to services we do not control, including Google Maps and our Google Business Profile. When you use those services, their own privacy policies apply, not this one. We would encourage you to read them.

How long we keep information

We keep order and transaction records for as long as we need them to run the business and to meet our tax and accounting obligations, which is generally seven years. Marketing contact information is kept until you unsubscribe. Website analytics data is kept on a rolling basis, typically no more than twenty-six months.

How we protect your information

Our website is served over an encrypted HTTPS connection. We limit access to customer information to the people who need it to do their jobs, and we rely on established third-party providers for payment processing so that sensitive card data never touches our own systems.

That said, no website or method of electronic storage is completely secure. We cannot guarantee absolute security, and we would rather say so plainly than promise otherwise.

Children's privacy

Our website is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it.

Your rights and choices

You may contact us at any time to:

• Ask what personal information we hold about you
• Ask us to correct information that is wrong
• Ask us to delete your information, where we are not required to keep it
• Unsubscribe from marketing emails or text messages

Just call or email us and tell us what you would like. We may need to verify your identity before acting on a request. We do not sell personal information, so there is nothing for you to opt out of on that front.

Changes to this policy

If we change this policy, we will update the date at the top of this page. If the change is significant, we will make that clear on the website.